Client services

Policies & FAQ

Everything you need to know about enquiring, ordering, delivery, authenticity and privacy at MIH GEMS.

Enquiries & ordering

MIH GEMS is an enquiry-based boutique. There is no online checkout. This keeps every purchase personal and lets us confirm the details that matter with you directly.

How it works

Browse the collection and send an enquiry on any piece, by form or WhatsApp.
We confirm availability, current pricing and any certification.
Once you're happy, we arrange payment and delivery with you personally.

Pricing

Some pieces show a set price or a price range; others are marked “Price on Enquiry”. Final pricing and any customisation are always confirmed with you before you commit.

Still have a question? Get in touch.